Research
User flows
Sketches
Wireframes
Testing
Prototypes
Iterations
Bank of America
Raytheon
WarnerMedia
2018 - 2019
Outdated enrollment pages are confusing for companies with complex member types.
I took the initiative to update the enrollment landing page. I worked with the Product Team to ensure the UI is consistent with the rest of the sign-up process.
I looked at the different flows that different clients had for their member types. Based on this, I designed different flows for each experience within the same UI. I also designed digital and print promotional pieces and oversaw the production of the final pieces. I worked with members of the Product, Client Success, and Member Engagement teams.